Can Jake quote a junk removal job over the phone?

Yes, as a range. He texts the caller a link, reads the photos that come back and prices the load by how much of the truck it fills, using the rates you give him, such as your single-item price and your full-truck range. He tells the caller the crew sets the final price on site.

Can Jake book same-day junk pickups?

Yes. When your calendar shows a truck free today, he offers the caller the next open window and books it while they're on the line. When the day is full, he books the first slot tomorrow and texts you the job, so you can fit it in if a load runs short.

What does Jake say when a caller wants you to take paint or chemicals?

What you told him to say. You give Jake the items you won't haul, such as paint, chemicals or propane tanks, and the ones you charge extra for, such as mattresses, tires or fridges. He asks about them on every call and writes any extra-fee items on the work order.

Can Jake handle estate clean-outs and calls from realtors?

Yes. For a whole house he books a walk-through with you first, since a full house rarely fits one truck, and notes who has the key or the lockbox code. For a realtor with a listing or closing date, he writes the deadline on the order and books the first window that beats it.

Can Jake answer questions about donating and recycling?

Yes, from what you tell him. If you donate furniture in good shape or recycle metal and electronics, Jake says so when callers ask where their things go, and notes any item they want donated. He only mentions a donation receipt if you tell him you provide one.

Junk pile? Pickup booked.

Jake is a junk removal answering service. He gets a photo of the pile, prices it by the truckload and books the pickup, day and night. Try him as a Plano hauler.

Acme Junk Removal

A sample junk removal business in Plano, Texas

Services: furniture removal, garage clean-outs, appliance hauling, estate clean-outs, construction debris
Areas: Plano, Frisco, Allen, McKinney, Richardson
Hours: Every day, 7 am to 7 pm
Prices: Pricing is by how much of the truck the load fills. A single item starts at $95. A full truck is usually $550 to $650.

Calls are recorded. By talking, you accept the Terms and Privacy Policy.

Calls that ring mid-load.

A hauler's phone rings while the crew carries a sofa downstairs or waits at the landfill. Four of them, and what Jake booked.

Caller

I hand the keys back at 5 today, and there's still a couch, a desk and a pile of bags in the apartment.

Jake

We have a truck free at 1 today. Which floor is it on? And can you text me a photo of the pile?

Same day

7:40 am
Move-out
Booked today 1 to 3 pm, with the photo on the order
Caller
I hand the keys back at 5 today, and there's still a couch, a desk and a pile of bags in the apartment.
Jake
We have a truck free at 1 today. Which floor is it on? And can you text me a photo of the pile?
Same day
10:15 am
Estate clean-out
Walk-through booked Tuesday 10 am with Brandon
Caller
My mother's house in McKinney has to be emptied. Three bedrooms and a garage, forty years of it.
Jake
A whole house is often more than one truck, so Brandon walks through it first and gives you the price. Furniture in good shape we donate.
Walk-through
1:05 pm
Price shopper
Booked Wednesday 8 to 10 am, one couch from the garage
Caller
How much to haul off one couch?
Jake
A single item starts at $95. If it's in the garage or at the curb, we can come tomorrow morning.
Booked
6:20 pm
Realtor
Booked Thursday 8 to 11 am, lockbox code on the order
Caller
I have a listing in Frisco that has to be empty for photos on Friday. The sellers left the garage full.
Jake
Text me a few photos and I'll give you a range before we hang up. Thursday morning gets it done a day early. Is there a lockbox code?
Booked

A junk hauler standing in a dump trailer, stacking old kitchen cabinets that his partner hands up from the driveway

The questions that size the load.

Jake asks what your dispatcher would, so you send the right truck and the price on site matches the one he gave on the phone.

What's going: furniture, appliances, yard waste, construction debris or a mix?
About how much: one item, a quarter of a truck, half or a full load?
Is it at the curb, in the garage or inside? If inside, which floor, and are there stairs?
Any paint, chemicals, propane tanks, tires or a fridge in the pile?
Can you text a photo or two, so the price range is close?
The address, a gate or lockbox code, and whether someone will be home.

Work order

Caller: Lauren Pierce · (972) 555-0163
Job: Curb pile, about half a truck
Details: Mattress and box spring, a refrigerator, a recliner, boxes and bags (from the photo)
Address: 2208 Rainier Rd, Plano
Booked: Sat, Oct 24 · 8–10 am

A caller's phone photo of a pile at the curb: a mattress and box spring, an old refrigerator, a broken recliner, boxes and trash bags

He sizes the pile from the photo.

The caller's photo lands on the work order, so you can price the load and plan the truck before you leave the yard.

Mattress and box spring, listed on their own for the fee.
Refrigerator: the refrigerant has to be recovered before scrap.
About half a truck, all at the curb. No stairs.

What he knows about hauling.

A junk removal company owner at a donation center's loading dock, checking his phone beside his half-unloaded box truck

Jake for junk removal companies, at a glance
Truckload pricing	Jake quotes your ranges by how much of the truck the load fills, from the caller's photos, and says the crew sets the final price on site.
What you won't take	Paint, chemicals, propane tanks or anything else you leave behind: Jake tells callers on the phone, before a truck drives out for it.
Fridges and freezers	Federal rules require the refrigerant to be recovered before a fridge or freezer is scrapped or landfilled. Jake flags each one on the work order.EPA, Clean Air Act section 608, 40 CFR 82.155
Scrap tires	Hauling used or scrap tires in Texas takes a TCEQ transporter registration, with few exceptions, and a manifest that tracks where they go. Jake tells callers whether you take tires.TCEQ, 30 TAC §328.57
Answers	Every call, on the first ring, day and night.
Languages	English and Spanish, switching in the same call.
Books into	His own calendar, Google Calendar, Jobber, Workiz or Housecall Pro.
Price	From $79 a month for 100 calls. Spam and hang-ups are free.
Setup	About 15 minutes. You keep your number.

Updated October 19, 2026

Questions owners ask.

Jake for every trade.

Jake answers. You keep hauling.

Leave your website. Jake learns your rates and what you won't haul before his first call. Free for 7 days or 15 calls once your spot opens.

A junk removal worker sweeping out an emptied garage, the loaded truck waiting at the end of the driveway