Work order
- Caller
- Dana Whitfield · (713) 555-0148
- Job
- Water heater leaking at the base, no hot water
- Details
- Gas, 40-gallon tank, about 12 years old (from the label photo)
- Address
- 7810 Bellfort Ave, Houston
- Booked
- Thu, Oct 22 · 8–10 am
Plumbing calls answered. Jobs booked.
Jake is a plumbing answering service that picks up on the first ring, day and night. He asks what's leaking, gets a photo by text and books the visit. Try him as a Houston plumber.
Acme Plumbing
A sample plumbing business in Houston, Texas
Calls are recorded. By talking, you accept the Terms and Privacy Policy.
Calls that can't wait.
A plumber's phone rings under a house, on a slab, at 2 am. Here's what Jake did with four of those calls.
Caller
Water's coming through the ceiling. A pipe burst upstairs.
Jake
Shut the main valve first. It's in a box by the street, or where the line comes into the house. I'm getting our on-call plumber on now.
Put through
2:14 am
Burst pipe
On-call plumber on the line in 40 seconds
Caller
Water's coming through the ceiling. A pipe burst upstairs.
Jake
Shut the main valve first. It's in a box by the street, or where the line comes into the house. I'm getting our on-call plumber on now.
Put through
7:52 am
No hot water
Booked Thursday 8 to 10 am, with the label photo on the order
Caller
No hot water since this morning, and the heater's leaking at the bottom.
Jake
Can I text you a link? Send me a photo of the label on the tank, so we bring the right heater.
Booked
12:30 pm
Price shopper
Booked Wednesday 9 to 11 am
Caller
How much do you charge to clear a kitchen drain?
Jake
Drain clearing starts at $149, and the service call is waived if you go ahead. I can get you in tomorrow morning.
Booked
6:05 pm
Slab leak
Leak detection booked Friday 1 to 3 pm
Caller
My water bill doubled, and I can hear water running under the floor.
Jake
That can be a slab leak. We'll find it first with leak detection, before anything gets dug up. Friday afternoon works?
Booked
What he asks before you drive out.
Jake asks what a good dispatcher asks, so the plumber shows up with the right part and a fair idea of the price.
Is water running right now? If it is, where's the main shut-off?
Which fixture is it: a sink, a toilet, the tub, the water heater or the line outside?
For a water heater: gas or electric, tank or tankless, and about how old?
One slow drain, or several at once? Several points to the main line.
Is the house on a slab? It changes how a leak is found.
The address, a gate code, and the best number for the plumber to call.
He reads the photo first.
Jake texts the caller a link mid-call. The photo lands on the work order, so you know the tank and the damage before you leave.
Gas tank heater, about 40 gallons.
Water pooling from the base: the tank is likely failing.
Garage install with a drain pan: an easy swap.
Jake for plumbers, at a glance.
| Urgent calls | Burst pipes, sewer backups and no water ring your on-call phone. You choose which. |
|---|---|
| Gas smell | Jake tells the caller to leave the house and call the gas company or 911 before anything else. |
| Water heaters | He asks gas or electric, tank or tankless and the age, and gets a photo of the label. |
| Texas license | Plumbing work in Texas needs a license from the Texas State Board of Plumbing Examiners. Jake gives callers your license number when they ask.Texas Occupations Code, chapter 1301 |
| Answers | Every call, on the first ring, day and night. |
| Languages | English and Spanish, switching in the same call. |
| Books into | His own calendar, Google Calendar, Jobber, Workiz or Housecall Pro. |
| Price | From $79 a month for 100 calls. Spam and hang-ups are free. |
| Setup | About 15 minutes. You keep your number. |
Updated October 19, 2026
Questions owners ask.
Put Jake on your plumbing line.
Leave your website. Jake learns your services and prices before his first call. Free for 7 days or 15 calls once your spot opens.
